Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy. We partner with traditional workshops across the Italian peninsula to ensure the highest standards of sartorial excellence and authentic craftsmanship.
What are your international shipping options?
We offer worldwide shipping via premium couriers like DHL and UPS. Delivery typically takes 2-5 business days depending on your location, with full tracking provided upon dispatch.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that personalized or altered garments are not eligible for return.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our cuts follow a traditional Italian slim fit, we generally recommend sizing up if you are between two sizes.
Do you offer an alteration service?
While we do not offer online alterations to ensure the perfect fit, we provide a generous allowance in our garment construction to allow your local tailor to easily adjust the sleeve length or trouser waist.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secured with advanced SSL encryption for your protection.