Returns & Exchanges

Pini Parma offers a seamless return and exchange process within 14 days of delivery for all unworn garments in their original condition. We are committed to ensuring you find the perfect fit and style for your Italian-crafted wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our dedicated returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is folded carefully to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized courier collection point.

• 4.
  Quality Check & Refund

  Once our workshop receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.